Utility Management

Utility Management 2016-11-13T19:50:04+00:00

Caselle Utility Management offers a unique solution for all your specialized billing needs. This application is designed for any organization that deals directly with customers and needs an efficient way to keep track of billings and metered services.

You can track customers, meters, and services by location and customize your billings and payment arrangements to meet the unique needs of your organization. Send out bills while reporting all the necessary information.

Additional interface options like Service Orders and Backflow Management help expand your capacity to accomplish more with less effort by synchronizing the work being done throughout your organization. Let Utility Management work for you.

CAPABLE

  • Customize and set up billing rates for multiple frequencies and due dates
  • Generate penalties or service orders while printing delinquent and shutoff notices
  • View customer, location, meter, deposit, billing, contract, loan, and history information in Customer Inquiry

EFFICIENT

  • Set up and track contract and loan payment arrangements with customers
  • Manage and send notices to alternate addresses, cosigners, and landlords
  • Track prior account balances and deposits or transfer them to a new account

FLEXIBLE

  • Interface with online account portals, meter reading, and other billing software
  • Print or export customized bills and notices with detailed or summarized information
  • Customize metered billing including recording multiple meters at the same location
  • Create user-defined fields

POWERFUL

  • Custom reporting
  • Powerful search options
  • Interactive task list
  • Electronic document attachments
  • Comprehensive application, task, and field level security
  • Print, save, and export all reports
  • History and management tracking